See customer review: AIDAnova

    • Travel Month:
    • April 2023
    • Travel destination:
    • Canary Islands

    “Very disappointing, it was too crowded, no area for quiet reading or single contact.”

Questions about the AIDAnova

    • How did you like your cabin no. 9174?
    • 1 from 5
    • Your comment about your cabin?
    • Terrible! Too small, no bedside table, tiny wall table for computer, nowhere to stow luggage, limited storage for clothes. TV didn't work. I complained and was moved.
    • How do you rate the cuisine/the food and beverages offered on the AIDAnova?
    • 1 from 5
    • How did you like the entertainment program?
    • 3 from 5
    • Your rating of sports, fitness and wellness on board the AIDAnova:
    • 3 from 5
    • How do you rate the service in the restaurant, cabin and bars?
    • 1 from 5
    • Please give an overall rating of the ship AIDAnova
    • 4 from 5
    • Would you like to note some short remarks about the AIDAnova?
    • Ship was badly designed. Nowhere to sit and be quiet away from the crowds and constant to-ing and fro-ing. Couldn't walk totally around the ship. Overcrowded and noisy

Questions about the tour operator AIDA Cruises

    • How well was the embarkation organized?
    • 1 from 5
    • Would you travel again with AIDA Cruises?
    • no
    • Comments about AIDA Cruises
    • Terrible booking process in terms of payment. Inadequate information on website and hard to navigate. Over-crowded and too many children. I thought I was constantly in a corridor. Not good for singles. Previous 2 AIDA cruises have been wonderful, on different ships at different times. I will never go at Easter again.

Questions about seascanner.com

    • This was the first cruise that I booked over the Internet
    • no
    • How satisfied were you with the handling of your booking by seascanner.com?
    • 5 from 5
    • Would you book again with seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • Excellent. Patient and understanding and communicative service. They put my mind at rest, as AIDA didn't. Very professional staff. Will use them again, happily.

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